Thank you for choosing services from SPEGI Technologies Pvt Ltd. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience while using our products or services. This Refund Policy outlines our policies on refunds, returns, and cancellations.
1. Refund Eligibility:
We offer refunds on eligible purchases within 30 days from the date of purchase. To be eligible for a refund, the product or service must be in its original condition and accompanied by the original receipt or proof of purchase.
2. Non-Refundable Items:
Certain items are not eligible for refunds, including but not limited to:
- Downloadable software products after the download link has been issued.
- Services that have been completed or used.
- Perishable goods.
- Gift cards.
3. Refund Process:
To initiate a refund, please contact our customer support team at support@spegitech.com within the eligible refund period. Provide your order number and details about the item or service you would like to refund. Our team will guide you through the process.
4. Refund Approval:
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
5. Late or Missing Refunds:
If you haven’t received your refund within the specified period, please check with your bank or credit card company. If the issue persists, contact us at support@spegitech.com for assistance.
6. Cancellations:
Cancellation policies vary depending on the type of product or service. Please refer to the specific cancellation terms provided during the checkout process or in the service agreement.
7. Changes to this Refund Policy:
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly for updates.
Contact Information:
If you have any questions or concerns about our refund policy, please contact us at info@spegitech.com.